Privacy policy
Privacy Policy
Last updated: August 13, 2025
livntees (“we,” “our,” or “us”) operates this online store and website, including all related information, content, features, tools, products, and services (the “Services”). Our store is powered by Shopify, which helps us provide a secure and efficient shopping experience.
This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or interact with us. By using the Services, you agree to the practices described below.
1) Personal Information We Collect
We may collect the following types of personal information when you interact with us:
- Contact Information: Name, billing/shipping address, phone number, email address.
- Payment Information: Credit/debit card details and transaction history (processed securely by our payment partners).
- Account Information: Username, password, preferences.
- Order & Transaction Details: Items viewed, added to cart, purchased, returned, or exchanged.
- Communications: Information you provide when you contact customer service.
- Device & Usage Information: IP address, browser type, device identifiers, pages visited, and interactions with our site.
2) How We Collect Information
- Directly from you when you create an account, place an order, or contact us.
- Automatically via cookies and similar technologies when you browse our site.
- From service providers (e.g., payment processors, shipping carriers, analytics and marketing platforms) that help operate our business.
3) How We Use Your Information
- Process and fulfill orders, including payment and shipping.
- Provide customer support and respond to inquiries.
- Personalize your shopping experience and recommend products.
- Send order updates, account notifications, and (if opted in) promotional messages.
- Detect, prevent, and address fraud, security issues, or violations of our terms.
- Comply with legal obligations and resolve disputes.
4) How We Share Your Information
- Shopify: Our e‑commerce platform provider. See Shopify’s Privacy Policy.
- Service providers: Payment processing, order fulfillment, shipping, email delivery, analytics, and site functionality.
- Marketing partners: To deliver relevant ads and promotions (only if you’ve opted in).
- Legal and safety: To comply with law or protect rights, safety, and security.
- Business transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information.
5) Cookies and Tracking
We use cookies and similar technologies to keep your cart and account logged in, understand site usage, improve our Services, and (if you’ve opted in) show relevant ads. You can manage cookies through your browser settings, but some site features may not function properly if cookies are disabled.
6) Your Privacy Choices (U.S. Customers)
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you.
- Delete personal information we maintain about you.
- Opt out of targeted advertising.
To make a request, email us at customerservice@livntees.com. We may need to verify your identity before processing your request. We will not discriminate against you for exercising any rights available to you.
You can unsubscribe from marketing emails anytime by clicking “Unsubscribe” in our emails. We may still send transactional messages about your orders.
If you visit our website with the Global Privacy Control (GPC) opt‑out preference signal enabled, where applicable we will treat this as a request to opt out for that browser/device. Learn more at globalprivacycontrol.org.
7) Data Security & Retention
We use industry‑standard measures to protect your personal information, but no system is completely secure. We retain information only as long as necessary to provide the Services, comply with legal requirements, and resolve disputes.
8) Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.
9) Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.
10) Contact Us
If you have questions about this Privacy Policy or our privacy practices, you can contact us:
- Email: customerservice@livntees.com
- Mailing Address: livntees, PO Box 59822, Schaumburg, IL 60159, USA